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Effective Date: 2025-08-27
Trendy Jaffna respects your privacy and is committed to protecting the personal information you provide when using our website, www.trendyjaffna.lk.
This Privacy Policy explains how Trendy Jaffna collects, uses, stores, and protects your personal information when you visit our website, create an account, place an order, or otherwise use our online services.
When you use our website or place an order, we may collect personal information such as:
Full name
Billing and delivery address
Telephone number
Email address
Account login information
Order and purchase details
Newsletter and subscription preferences
Other information that you voluntarily provide to us
We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information, and website usage information.
The information we collect may be used to:
Process and fulfil your orders
Arrange delivery of purchased products
Communicate with you regarding your orders and account
Provide customer support
Manage and maintain your customer account
Send newsletters, promotions, and other marketing communications where permitted
Improve our website, products, and services
Prevent fraudulent or unauthorized activities
Comply with applicable legal and regulatory requirements
Trendy Jaffna takes reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
When you submit information through our website, we use appropriate security measures, including encryption technologies where applicable, to help protect your information during transmission.
However, no method of transmission over the internet or electronic storage is completely secure, and therefore we cannot guarantee absolute security.
Personal information provided by customers is treated as private and confidential. We do not intentionally disclose personal information to unauthorized third parties except where disclosure is necessary to provide our services, fulfil an order, comply with legal requirements, or otherwise permitted by applicable law.
Where necessary to operate our business and provide services to you, we may share relevant information with trusted service providers, such as payment processors, delivery partners, technology providers, or other parties involved in fulfilling your orders.
Such information will only be shared to the extent reasonably necessary for the relevant service or legal requirement.
Our website may use cookies and similar technologies to improve website functionality, remember user preferences, understand website usage, and enhance your overall shopping experience.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.
If you create an account on www.trendyjaffna.lk, you are responsible for keeping your login credentials, including your password, confidential.
Your account may allow you to access information such as your recent, shipped, and completed orders and to update certain personal information and subscription preferences.
If you believe that your account or password has been accessed by an unauthorized person, please contact Trendy Jaffna as soon as possible.
If you choose to subscribe to our newsletters or promotional communications, we may use your email address to send you information about our products, offers, promotions, and updates.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the relevant communication or by contacting us.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business and transaction records, resolve disputes, and comply with applicable legal obligations.
Subject to applicable laws and regulations, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information held by us.
If you wish to exercise any applicable privacy rights or have questions regarding your personal information, you may contact us using the details provided below.
Our website may contain links to third-party websites or services. Trendy Jaffna is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
Our online services are intended for customers who are legally permitted to make online purchases. We do not knowingly collect personal information from individuals who are not legally permitted to use our services without appropriate authorization.
Trendy Jaffna may update or modify this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
Any updated version will be published on www.trendyjaffna.lk with the revised effective date.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Trendy Jaffna
Website: www.trendyjaffna.lk
Email: tamilatm13@gmail.com
By using www.trendyjaffna.lk, you acknowledge that you have read and understood this Privacy Policy.